About You

Are you able to put the needs of the people of Scotland at the heart of everything you do? We currently have a number of exciting roles across the organisation. If you have a positive attitude, willingness to learn and are seeking to put your skills and energy into a new challenge we would really like to hear from you and encourage you to apply.

You must be willing and able to learn and develop a thorough understanding and expert knowledge within your particular role and be committed to developing your people and leadership skills. We are looking for individuals who embrace and thrive in changing conditions. Who are also able collaborate with others inside and outside government to deliver brilliant results for the people of Scotland.

Key Responsibilities

Each role will carry specific responsibilities relevant to individual posts. However, typically, people in these roles will:

  • Show the ability to solve problems and work creatively within the limits of policy, regulations and the Law. Respond to enquiries and provide advice to members of the public or representatives from other organisations.
  • Provide evidence based advice and guidance to colleagues and Ministers. This will involve undertaking research and investigative work, thoroughly interrogating and analysing the data and compile coherent reports to suggest an appropriate course of action.
  • Build networks and maintain positive working relationships with internal and external stakeholders.
  • Work collaboratively with others across different work streams to ensure your work connects across the organisation.
  • Maintain and monitor financial records and liaise with external suppliers of goods and services. In some posts, award payments or make grants.

Where people are managing others they will be expected to also:

  • Lead, empower and inspire their team making sure objectives are consistent with divisional business plans. Monitor progress to ensure work is completed to agreed standards and on time. Keep team workloads under review and respond flexibly to maintain morale and team resilience in the face of changing circumstances.
  • Be committed to their personal learning and development journey and have the ability to support the development of others.
  • Build effective teams that feel empowered and motivated, particularly during periods of change.

Your qualifications

For jobs in Band B you must hold a minimum of 3 SCQF Highers or equivalent. If you are in any doubt please contact to discuss.

Please note: if you fail to demonstrate how you meet the minimum qualifications as stated above, your application will be automatically sifted out.

Essential Criteria and Competencies

Candidates will be assessed at the various stages on the below criteria.


  • Strong relationship and team building
  • Excellent written & verbal communications
  • Good organisational and prioritisation
  • Good analytical skills and sound judgement


  • People Management
  • Self-Awareness
  • Analysis and Use of Evidence
  • Financial Management
  • Communications and Engagement
  • Improving Performance

Please refer to the how to apply section for further information.

Our commitment to diversity, inclusion and equal opportunities

We’re ambitious about diversity and inclusion. We want to reflect the make-up of modern Scotland in the people we employ and the work we do and for everyone to bring their whole selves to work.

We are an equal opportunities employer. This means:

  • we aim to treat everyone – staff, colleagues from other organisations  and the public – fairly, and with respect
  • we believe our workforce should reflect the diversity, character and culture of the people of Scotland
  • we respect individual differences and treat all staff according to their needs, understanding the value that diversity in people’s backgrounds, experiences, thoughts and perspectives bring to our organisation
  • we employ people on the basis of their merit – their skills, aptitudes and attitude. Nothing else.

You can find out more about how the Civil Service is working to remove barriers to success for underrepresented groups in our Talent Action Plan.

Having reviewed the representation of the diversity of our staff, we particularly welcome disabled applicants and those that are minority ethnic.

Find out more about how we  support people from these groups in the ‘How to Apply’ section.