FAQs

Is your online application system secure?

Yes, all registration, application and candidate account pages are accessed through a secure connection.

What should I do if I’m having difficulty applying online?

These FAQs should cover our most common issues. If you’re still experiencing difficulties please contact SGJobs@gov.scot.

Why haven't I received my confirmation email?

Account activation emails are sent automatically. Please check your junk mail and spam folders if you don’t receive the email. If you’re still experiencing problems please contact SGJobs@gov.scot.

What do I do if I’ve forgotten my password?

Please contact SGJobs@gov.scot.

What is my user name?

Your user name is the email address that you registered with. You can edit personal information, such as name, address and email preferences through your Account Settings.

What are the nationality criteria for joining the Scottish Government?

As for all United Kingdom Civil Service recruitment, the Scottish Government requires candidates to meet certain nationality requirements. These are that candidates must be British or Commonwealth citizens, British protected persons, citizens of the Republic of Ireland or, in some circumstances, nationals of other European Community member states.

Would I need to provide a work permit?

Yes, if you’re successful and require a work permit to work in the UK. The HR Resourcing Team will contact you to advise on this.

What qualifications do I need to join the Scottish Government?

For jobs in Band B you must hold a minimum of 3 SCQF Highers. Other qualifications equivalent to these may also be acceptable. If you are in any doubt please contact SGJobs@gov.scot to discuss.

Is there a probationary period?

All new employees are required to complete a probationary period of nine months.

Do you offer flexible working hours or can I apply to work part-time?

The normal working week is a five day week of 42 hours, including lunch breaks. We’re happy to discuss options available. Flexible working covers a range of options designed to let you work in a way that suits you and the organisation. We’re also happy to consider applications for part-time and non-standard working patterns. If this is something that you would like to speak to someone about before applying, email the team at SGJobs@gov.scot.

What will my terms and conditions be if I transfer from another government department?

Existing Civil Servants who apply externally may be able to transfer across and retain continuity of employment for purposes of pay, pension and annual leave entitlements.

Why haven’t I heard from you since submitting my application form?

All candidates should receive an email approximately three days after the closing date. If you haven’t heard by then please contact SGJobs@gov.scot.

How long will the application process take?

There are a number of stages to the application process. At each stage in the process, we’ll inform candidates as to whether they’ve been successful or unsuccessful. For more information, please see our how do I apply page.

What arrangements are in place for disabled candidates?

The Scottish Government is an equal opportunities employer and has been awarded Disability Confident Employer status. This means that disabled applicants who meet the minimum qualifying criteria at the first stages of the process,  will be invited to the final stage of the Assessment Centre.

Can I request reasonable adjustments to the assessment process?

Yes. If you require reasonable adjustments to allow you to complete any stage of the application and assessment process, you’ll have the opportunity to indicate this throughout.

We are committed to making reasonable adjustments to enable candidates the best opportunity to succeed. Any false declaration of a disability to gain exemption from part of the assessment process will invalidate any subsequent offer of employment, and may preclude you from reapplying in future.

If you would like to discuss options at any stage please contact us on SGJobs@gov.scot to discuss your requirements.

Can I apply to the externally-advertised competition if I’m already a Civil Servant?

Yes. There is no separate in-service option, and so you must apply via the externally-advertised competition. You will be subject to the same processes and assessments as other external applicants.

If I’m successful, when will I start work?

We aim to make offers to successful candidates in late summer 2018. We’d expect successful candidates to begin in their posts around August 2018.

Can I defer entry if I’m successful?

We can only consider a short deferral for compassionate reasons. These include illness or temporary incapacity, bereavement of an immediate family member or the need to provide short-term care for an immediate family member.

I’m going to be out of the country for some time during the next few months. Can I still apply?

Whilst we are as flexible as possible, we cannot guarantee to accommodate periods of candidate unavailability and can only offer alternative dates if the relevant assessment takes place at other times and there are places available on a different date.

What is the Civil Service code and what does it mean?

The Civil Service code outlines the Civil Service’s core values, and the standards of behaviour expected of all civil servants in upholding these values.

These values are:

  • integrity –putting the obligations of public service above personal interests
  • honesty –being truthful and open
  • objectivity –basing advice and decisions on rigorous analysis of the evidence
  • impartiality –acting solely according to the merits of the case and serving governments of different political parties equally well.

Can I choose whether I attend the Glasgow or Edinburgh locations for assessment and interview?

Candidates will get a choice which assessment centre location they wish to attend however we may ask for flexibility to accommodate requirements.